Shipping & Returns
SHIPPING RESUMES IN THE NEW YEAR. We're currently working to meet mustard demand, and are taking pre-orders.
Please expect delays of 4-6 weeks.
Once they are shipped, orders typically will arrive within 7-10 business days.
You have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be in the same condition as you received it, and in its original packaging. You’ll also need to include the receipt or proof of purchase.
To start a return, contact firstname.lastname@example.org. Please note that returns will need to be sent to the following address:
Bijan Mustardson LLC
205 W 9th Street #206
78701, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to send your package.
Unfortunately, we cannot accept returns on sale items or gift cards.
Contact email@example.com with any questions about returns.
Please inspect your order when you receive it. If the item is defective, damaged, or incorrect, please contact us immediately at firstname.lastname@example.org so we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.